Abstract
Cross-sector collaboration is widely recognized as a crucial strategy for addressing complex societal challenges. However, how is blame and accountability distributed across different hierarchical levels when service failures occur? Our research, which includes a nationally representative survey experiment and an ethnographic study, shows that citizens tend to assign blame and accountability to the higher levels of the collaborative system rather than just the front-line sector directly involved in the failure. Additionally, we find that clearly defining the roles of each sector in this vertical hierarchy does not mitigate misattributions caused by perceptual biases and the prevailing negative sentiment towards international NGOs, exacerbated by the recent tensions between China and the Western world. This study contributes to blame politics through the lens of collaborative partnerships.
Original language | English |
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Publication status | Published - 29 Oct 2024 |
Event | 6th Vietnam Symposium on Leadership and Policy: Shaping Regional Development: Spatial Policies and International Practices from Urban and Public Management - Ho Chi Minh National Academy of Politics, Ho Chi Minh City, Viet Nam Duration: 29 Oct 2024 → 30 Oct 2024 https://vslp2024.sciencesconf.org/?lang=en |
Symposium
Symposium | 6th Vietnam Symposium on Leadership and Policy |
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Abbreviated title | VSLP-2024 |
Country/Territory | Viet Nam |
City | Ho Chi Minh City |
Period | 29/10/24 → 30/10/24 |
Internet address |